Terms of service

Please Meet is operated by Please Meet, LLC (we, us). These terms apply to everyone who uses it: the client companies who hire us to generate introductions, the people at those companies who connect a Google account, the customers who agree to make an introduction, and anyone visiting this website. Using the service means accepting them.

A client's written agreement with us — the one that sets the fees — sits on top of these terms. Where the two disagree, that signed agreement wins.

Please Meet helps a client's existing customer introduce them to people in that customer's own network. We suggest who might be worth introducing, show the customer the exact message, and — once the customer approves it — send the introduction from the customer's own Gmail account. We then watch the client representative's calendar for the meeting that results.

We do not guarantee introductions, replies, or meetings. Whether an introduction gets made is the customer's decision, and whether it gets answered is the recipient's.

Connecting an account means granting the specific, limited permissions listed in our privacy policy. Connect only an account you are entitled to connect, and only if you are allowed to under your own employer's rules. You can revoke our access at any time at myaccount.google.com/permissions, which stops us reading or sending anything further.

Nothing is sent from your account that you did not see and approve on screen, name by name and address by address. You can remove anybody from the list, edit the message, and stop all sending at any point before an introduction goes out — including after you have approved it, for anything not yet sent.

You owe us nothing and you can walk away at any time. We will not email the people you introduced on your behalf beyond the introductions you approved.

The introductions this service sends go to real people, from somebody who actually knows them. You agree not to use Please Meet to:

• Send anything to a person the introducer did not review and approve.
• Send bulk or unsolicited marketing, or anything an ordinary person would call spam.
• Misrepresent who you are, who the introducer is, or the relationship between you.
• Reach anyone who has asked us or you not to contact them.
• Break the law — including the rules that apply to commercial email and personal data where the recipient lives.

We can suspend a campaign, an account, or the whole service for a client if any of this happens, without notice if the harm is ongoing.

Fees are set out in each client's written agreement: typically a fee to set up a campaign, and a fixed price for each meeting counted as held. We invoice in arrears for a billing period.

A meeting counts as held when it is booked. Specifically: when the introduced person's exact email address appears as an attendee on an event on the connected client representative's calendar, and that event was created after the introduction was sent. We do not wait for the meeting's scheduled time to pass.

Two consequences of that rule, stated up front rather than discovered on an invoice. If the event is later cancelled or deleted, at any time, it stops counting and is not billed. But a meeting that simply does not happen — the person does not turn up, and nobody removes it from the calendar — still counts as held. If a booked meeting was already in your pipeline, or plainly never took place, tell us before the invoice is due and we will take it off.

A link click is not a meeting, and we never bill for one.

How we handle personal data — including everything we take from a connected Google account — is in the privacy policy, which forms part of these terms. Contact data belonging to a client or an introducer stays theirs; we do not sell it, and we do not use an introducer's contacts or calendar for anything except the campaign they opened, unless they separately agree to it.

We aim to keep the service running, but we do not promise it will be uninterrupted or error-free. It depends on Google's APIs, which we do not control, and which can rate-limit, change or fail.

The service is provided as it is, without warranties beyond those the law does not let us exclude. We are not liable for indirect or consequential loss, for lost profits, or for lost business opportunity. Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.

Where liability can be limited, ours is capped at the fees the client paid us in the twelve months before the claim arose.

A client can end a campaign at any time; unsent introductions stop immediately, and fees already earned for meetings counted before then remain payable. Someone making introductions can stop at any moment, for any reason, with no consequence to them. We can end an agreement for non-payment or for a breach of the acceptable-use rules above.

We may update these terms. The date at the top changes when we do, and a material change to an active client's terms is something we will tell that client about directly rather than leaving it here to be found.

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The state and federal courts located in California have exclusive jurisdiction over any dispute arising out of or relating to them.

Anything about these terms: hello@pleasemeet.app.